Madi's Remailing Service

What is this new service?

Order almost anything from anywhere* in the US online and have it sent to our LA warehouse where the team will remail it to you really quickly and at a great rate.

Popular sites:

Customer Quote:

A very friendly and convenient way to get the stuff you need and to make life in Japan more enjoyable! Jennifer in Kagawa
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To get started...
1. FIRST, send us a list of what you wish to order to and we’ll verify that its ok to ship overseas.

MAKE SURE to get our approval before you place an order. Some customs regulations, for example the prohibition of frozen meats, rice, drugs and animals, cannot be negotiated.

Place Your Order...
2. Place your “Madi approved” order with whichever company or website you like and have the items sent to:

Your name
C/O Madi at FBC USA
7055 Marcelle Street
Paramount CA 90723
TEL: 562-630-5000

Send Order Confirmation...
3. Send us a copy of your order confirmation email by email: or by Fax: 310-515-8300. Please include your name, address and phone number so we know where to send everything.

Send Payment...
We can only accept payments by Credit Card. Here is how you can give us your credit card info:

1. Online through our secure site http://www.foodandfunfromhome.com/M01.html
2. By Phone (1)562-630-5000 from 9:00am-4:00pm PST

4. By Email in 2 parts. This means that you can send part of your credit card information in one email and then the rest of the information through a second email.

Once we get your credit card information we will pre-authorize the amount before we ship it to you. Then we will send you the tracking information with the final weight and charges and charge your card.

The cost for Madi’s service has 3 components:
a. The cost of remailing from Los Angeles to Japan, listed on the chart below, plus the current fuel surcharge (see chart below)
b. Madi’s handling fee of $10 per shipment.
c. A "receiving and repacking fee" of $5 per package.

For example:
A single order that arrives in one box would cost $15 ($10 handling fee + $5 receiving & repacking fee).
A large order that comes in two boxes would cost $20 ($10 handling fee + 2 x the $5 ($10) receiving & repacking fee).
An order from several places that arrives in six boxes would cost $40 ($10 handling fee + $5 receiving & repacking x 6 boxes).
Sometimes we cannot fit all items into one box due to the weights or sizes of some items and in this case we will have to send in more than one box with charge for each box.

* DIM weight will be used if greater than actual weight. DIM weight is calculated by multiplying length, width & and height in inches, divided by 139.
**If there are any duties or taxes they will be collected from you by the delivery company.

If you have any questions, please contact

Some items are restricted or prohibited by customs laws. Please see the FAQ here for a short list of restricted items.

Billable Weight	Cost	Billable Weight	Cost	Billable Weight	Cost	Billable Weight	Cost
1	$26.61	16	$55.85	31	$85.09	46	$114.33
2	$28.49	17	$57.73	32	$86.97	47	$116.20
3	$30.74	18	$59.98	33	$88.84	48	$118.08
4	$32.61	19	$61.85	34	$90.71	49	$119.95
5	$34.49	20	$63.72	35	$92.61	50	$121.83
6	$36.36	21	$65.60	36	$94.84	51	$124.08
7	$38.23	22	$67.47	37	$96.71	52	$125.95
8	$40.11	23	$69.35	38	$98.59	53	$127.82
9	$42.36	24	$71.22	39	$100.46	54	$129.70
10	$44.23	25	$73.47	40	$102.33	55	$131.95
11	$46.11	26	$75.34	41	$104.58	55+	*
12	$47.98	27	$77.22	42	$106.46
13	$49.86	28	$79.09	43	$108.33
14	$52.10	29	$80.97	44	$110.21
15	$53.98	30	$83.22	45	$112.08
Due to rising costs, from April 1st, a 4% fuel surcharge will be added. This charge is only added to the shipping charge (the chart above) and not the handling or repacking fees.

* This chart is based on “Billable weight”. There are two weights when shipping items by air; the actual weight and the Dimensional weight (DIM wt) as the standards in air shipping. Air freight companies use the greater of the two to determine the “Billable weight”; so we have to as well. DIM weight is calculated as follows: L x W x H in inches divided by 139. E.g. 24 in x 48 in x 10 in would be a DIM weight of 83 lbs.
* Note that any packages over 62 linear inches (L + W + H) will need to be specially quoted as they exceed the regular small package guidelines. We ship bigger items all the time and the rates are also very good - sometimes amazingly good - but this chart does not accurately reflect prices.

Madi

We named it Madi's Remailing Service after my fourth daughter Madi. Madi is one of the most easy going, obliging and helpful kids I have ever met. We will all be sitting around the TV at night and someone wants something - "Hey Madi, would you get me a glass of milk?" "Sure." She will get up and go get it with no problem. Growing up with three older sisters I guess Madi was trained well. She has learned to be pretty relaxed about things. She's grown up now but is still like this with anyone who comes to visit - she is just a super sweet helper type of person. So when we started this service I was trying to explain how this is like when we have to send stuff to our folks in the US and have them remail it us in Japan, or send it through a friend who goes back for a trip - I realized - it's like having Madi receive and repack items and mail them on to us - so that's the idea and the way we try to do it for you - like having Madi right there for you!